Mon to Sun: 8 AM to 8 PM
778-488-8751
9850 King George Blvd 3rd Floor, Surrey, BC V3T 0P9
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Mon to Sun: 8 AM to 8 PM
778-488-8751
9850 King George Blvd 3rd Floor, Surrey, BC V3T 0P9
Got a broken fridge or freezer? Our Red Seal certified refrigerator repair Surrey technicians can help!
Is your refrigerator showing signs of trouble or not keeping your food as cool as it should? At Surrey Appliance Service Pros in Surrey, BC, our specialized diagnostic services are tailored to quickly and accurately identify refrigerator issues. We understand the inconvenience of dealing with a malfunctioning refrigerator, which is why our team utilizes cutting-edge diagnostic equipment and extensive expertise to thoroughly assess every component of your appliance.
For reliable refrigerator diagnostic, repair, and maintenance services in Surrey, BC, rely on our committed team at Surrey Appliance Service Pros to ensure your appliance operates at peak efficiency. Contact us today to schedule a service appointment or to discover more about how we can assist you with your refrigerator concerns.
We repair the freezer side of your fridge as well as standalone upright and chest freezers in Surrey, South Surrey, White Rock, Langley and Delta. Food starts to thaw soon after a freezer warms up, so it pays to find the cause early.
Freezer faults are a big share of our fridge work. In our records of 5,483 fridge and freezer jobs with fault notes (May 2023 to October 2026), an ice maker or dispenser fault came up in 14.3% of jobs and defrost trouble or frost build-up in 13.6%. One job can have more than one fault. The brand by brand results are in our guide to the most reliable refrigerator brands.
When the freezer is warm but you can hear the compressor running, the cause is usually one of these:
A frost-free freezer should not build up visible frost. Frost on the back wall, ice under the drawers or a frozen drain usually points to a defrost or drain problem. Frost that starts at the edge of the door points to the door seal. Manual defrost chest and upright freezers do collect frost over time and need defrosting by hand, as often as the manual says.
First check that the water supply valve behind the fridge is open, that the water filter isn’t overdue and that the ice maker is switched on. If all three are fine, the usual causes are a failed water inlet valve, a frozen fill tube or a faulty ice maker module. A freezer that runs warm will also slow ice production, so we check the temperature too.
Standalone freezers have fewer parts than a fridge freezer, but the same things wear out: door seals, thermostats and temperature controls, and on frost-free uprights the defrost parts. We repair both types in your home.
Our diagnostic is $100 for every brand, from Whirlpool, Frigidaire, Samsung, LG and GE to Sub-Zero, Liebherr, Fulgor Milano and Fisher & Paykel. It covers the trip and the time spent finding the fault, and it is credited towards your repair labour. Once we have thoroughly diagnosed your appliance, we quote the parts and labour for the repair. If you decide not to go ahead, you only pay the $100 diagnostic. Sealed system repairs and other specialty repairs are quoted separately after the diagnostic. Repairs carry a 3 month guarantee on parts and labour, with extended guarantee options available. Full details are on our rates page.
Call 778-488-8751 to book a freezer repair. We offer same day and next day visits, 8 AM to 8 PM, Monday to Sunday.
Most kitchen fridges last around 10 to 15 years without any significant issues. However, once the fridge reaches that age, some maintenance is definitely required to keep it alive and working well. Once this maintenance is done, usually, your fridge will run just fine for many more years.
One of the most common repairs that we do is to do with the airflow system in your refrigerator or freezer. Depending on the model and style of fridge, the fans & damper are responsible for a good chunk of the whole cooling functionality and if they’re out of order, you may encounter significant issues. The good news is that they’re usually relatively inexpensive to fix for most brands.
In most cases, if you feel like resetting your fridge helps it start cooling again, you may be dealing with a defrost issue. This is an issue where the automated defrost system in your refrigerator stops working or does not work as well as it should.
However, if it’s a more serious issue like a sealed system problem, there’s nothing you can do to make it magically go away and you’ll need to call in a qualified service professional to help diagnose the root cause and help you repair the issue correctly.
In most cases, if your fridge stops working outright, you should check for power. Open the doors of your fridge and see if the lights come on, whether or not the display is working, and finally, check for the presence of any kind of airflow through the slotted air channels in the back.
In many cases, a power failure in your appliance can knock out the entirety, or a significant part of the major refrigerator systems leading to a sudden no cool event. Most other problems tend to gradually come on over the course of a few days to a few months.
There’s no one particular type of fridge that has a bunch of problems over any other style, type, or brand.
However, it should be noted that if you buy a budget appliance, you’re very likely going to get a unit that’s far less reliable, or “bulletproof” than a more expensive counterpart. As with most appliances, “you get what you pay for” rings true for most household and commercial refrigerators.
Our job records can’t measure lifespan directly, but they do show which brands needed the expensive repairs least. We went through 7,027 fridge and freezer jobs from May 2023 to October 2026. Among brands with 100 or more jobs, Whirlpool had the lowest share of sealed system or compressor work at 3.2%, followed by KitchenAid and Samsung at 3.8% each. A brand with more jobs is not a worse brand, since popular brands simply show up more often. The full results are in what 7,027 of our fridge repairs show.
Usually, top mount refrigerators are built quite a bit simpler than their bottom mount counterparts. This means they are likely going to have less problems in the long run simply due to the lack of extra features or components to fail. However, modern bottom mount fridges are just as efficient, and will usually last just as long as their top mount cousins. If there is any difference, it would be so miniscule that you’re not any better off going with one versus the other.
With a reputation for innovation and energy efficiency, LG refrigerators benefit from regular maintenance and expert repairs to keep them running smoothly. Contact us for expert LG fridge repairs in Surrey.
Renowned for cutting-edge technology and stylish designs, Samsung refrigerators may require expert repairs to ensure continued efficiency and performance. Trust us for reliable Samsung fridge repairs in Surrey Appliance Service Pros.
Known for durability and reliability, Whirlpool refrigerators sometimes need professional attention to maintain optimal cooling. Schedule your Whirlpool fridge repair with us in Surrey today.
Known for durability and innovative design, Maytag refrigerators require expert care to maintain optimal functionality. Contact us for reliable Maytag fridge repairs in Surrey.
GE refrigerators are trusted for their solid construction and dependable performance. When your GE fridge needs repairs, count on us for efficient service in Surrey Appliance Service Pros.
A household name for reliability and affordability, Kenmore refrigerators may encounter issues that require professional repair services. Trust us for expert Kenmore fridge repairs in Surrey Appliance Service Pros.
Stylish and technologically advanced, Electrolux refrigerators demand expert attention to ensure continued performance. Choose us for reliable Electrolux fridge repairs and maintenance.
With sleek European design and energy-efficient technology, Bosch refrigerators need precise repairs to uphold their high standards. Count on us for expert Bosch fridge repairs in Surrey.
Affordable and dependable, Frigidaire refrigerators benefit from regular servicing and expert repairs. Let us handle your Frigidaire fridge repair needs in Surrey with professionalism and care.
Amana refrigerators are built for everyday family use. If yours stops cooling, leaks or gets noisy, book an Amana fridge repair in Surrey with us.
Need help with a different appliance? No worries, our expert technicians service all major gas & electric household appliances!
Surrey Appliance Service Pros is a professional appliance repair company providing repair, maintenance & installation services for major brands & models in Surrey, Langley & White Rock.
Our Hours: Monday to Sunday 8 AM to 8 PM
Our Location: 9850 King George Blvd 3rd Floor, Surrey, BC V3T 0P9
Our Phone Number: 778-488-8751
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